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Date/Time: Tue, 07 May 2024 03:08:28 +0000



Post From: Having trouble with an ASX symbol and SC historical data feed

[2016-02-23 07:17:54]
i960 - Posts: 360
When trying to load SLF.AX, I get no data, it forcibly tries to use IB. SLF-STK-ASX would work fine if SC would try to download anything past a year - which it won't. So I've been trying to make it work with the historical data feed. A ticker like AAPL works fine, it uses equities.us and does the right thing. SLF.AX is listed on the historical data symbols page (https://www.sierrachart.com/index.php?page=doc/SierraChart_RealTime_And_Historical_Symbols.php&SymbolsPage=Stocks&ID=1#ASX) and should work but it doesn't.


Interactive Brokers | Using primary service for historical data for SLF.AX | 2016-02-22 22:40:42
SLF.AX Daily #27 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\SLF.AX.dly | 2016-02-22 22:40:42
Interactive Brokers | Starting real-time market data updates for: SLF.AX. ID: 103 | 2016-02-22 22:40:42
Subscribing to real-time True Data for symbol: SLF.AX SecurityType: STK Exchange: SMART Currency: USD | 2016-02-22 22:40:42
Interactive Brokers | Subscribing to Symbol: SLF.AX, SecurityType: STK, Expiration: , Exchange: SMART, Currency: USD, Multiplier: | 2016-02-22 22:40:42
Symbol Error - SLF.AX is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-02-22 22:40:42
Symbol Error - SLF.AX is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-02-22 22:40:42
Symbol Error - SLF.AX is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-02-22 22:40:42
Requesting market depth updates for: SLF.AX if supported. | 2016-02-22 22:40:44
Symbol Error - (unknown symbol with ID 100103) is unknown, unavailable, or improperly formatted. | 2016-02-22 22:40:45

Not understanding what I'm doing wrong here. The IB service is setup to use SC historical data as well.


Software version: 1371 | 2016-02-22 23:07:22
Uses New Spreadsheets | 2016-02-22 23:07:22
Usage end date: 2016-04-06 | 2016-02-22 23:07:22
Enabled for: Advanced Features. | 2016-02-22 23:07:22
Enabled for: Advanced Features 2. | 2016-02-22 23:07:22
Enabled for: Sierra Chart Historical Data Service. | 2016-02-22 23:07:22
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-02-22 23:07:22
Enabled for: INDEXES_DATA_BARCHART | 2016-02-22 23:07:22
Enabled for: CME (Trading Account Required) | 2016-02-22 23:07:22
Enabled for: CBOT (Trading Account Required) | 2016-02-22 23:07:22
Enabled for: COMEX (Trading Account Required) | 2016-02-22 23:07:22
Enabled for: NYMEX (Trading Account Required) | 2016-02-22 23:07:22
Enabled for: ICE USA | 2016-02-22 23:07:22
Enabled for: ICE Europe | 2016-02-22 23:07:22
Received 1 data feed usernames. | 2016-02-22 23:07:22
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-22 23:07:22
Current selected Data/Trading service: Interactive Brokers | 2016-02-22 23:07:22
Chart Update Interval: 125 | 2016-02-22 23:07:22
Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-02-22 23:07:22
2016-02-22 23:07:22 Local computer time | 2016-02-22 23:07:22
2016-02-23 07:07:22 Local computer time in UTC | 2016-02-22 23:07:22
2016-02-22 23:07:22 Local computer time in SC Time Zone | 2016-02-22 23:07:22
2016-02-22 01:34:31 Server time in UTC | 2016-02-22 23:07:22
Local computer UTC time and Server UTC time difference: 0 seconds. | 2016-02-22 23:07:22
Program path: C:\SierraChart\ | 2016-02-22 23:07:22
Data Files path: C:\SierraChart\Data\ | 2016-02-22 23:07:22
OS Version Number: 6.2 | 2016-02-22 23:07:22
Locale Information: C | 2016-02-22 23:07:22

Trying a different symbol on a different exchange like TSX works correctly:


HD Request # 2214 | Downloading Historical Daily chart data for XRE.TO. Starting date: 1966-02-22. Service: TSX.Exchange | 2016-02-22 23:17:42
HD Request # 2214 | Using user Barchart Historical data account. | 2016-02-22 23:17:42
HD Request # 2214 | Requesting historical Daily data for XRE.TO starting at 1966-02-21 | 2016-02-22 23:17:42
HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123 | 2016-02-22 23:17:42
HTTP connection to ds01.ddfplus.com:80 (1866) | Connected. | 2016-02-22 23:17:42
HD Request # 2214 | Receiving historical Daily data for XRE.TO starting at 2002-10-22 | 2016-02-22 23:17:43
Writing historical Daily data for XRE.TO to the file XRE.TO.dly | 2016-02-22 23:17:43
HD Request # 2214 | Received 3347 records from 2002-10-22 00:00:00 to 2016-02-22 00:00:00 (13.3 years) and wrote 3347 records for XRE.TO | 2016-02-22 23:17:43
HD Request # 2214 | Daily download COMPLETE for XRE.TO. Completion time: 1s. Unique request ID: 2117 | 2016-02-22 23:17:43
Removed historical data download ID 2117 | 2016-02-22 23:17:43

XRE.TO Daily #27 | Reloading chart. | 2016-02-22 23:17:43