Login Page - Create Account

Support Board


Date/Time: Sat, 05 Jul 2025 09:44:14 +0000



Post From: white screen

[2016-02-19 19:51:17]
Sierra Chart Engineering - Posts: 104368
Almost every single symbol we see being used in this log is invalid and has the appearance in some cases of a corruption.

Make sure there are no Chartbooks being automatically opened through Global Settings >> General Settings >> Files to Open on Startup.

Restart Sierra Chart and do not use any of your existing Chartbooks. It appears as though they may be corrupted. You will need to start opening new charts through File >> Find Symbol. Do not manually type the symbols. Use the listed symbols only.

For the record, we have never seen anything like this before and we suspect some kind of serious corruption going on within the Chartbook or the process for unknown reasons.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-02-19 19:51:44