Support Board
Date/Time: Wed, 02 Jul 2025 13:49:01 +0000
Post From: No backfill data
| [2016-02-10 00:41:40] |
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That error message is related to when downloading historical data from the Rithmic system. Your account is set to use the Sierra Chart historical data always when using Rithmic. There could be a problem with the Symbol Settings. Update the Symbol Settings as explained here: Global Symbol Settings: Update Symbol Settings And re-download the data again by following these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |