Support Board
Date/Time: Sat, 10 May 2025 13:21:45 +0000
Post From: One intrument , two computers, different chart
| [2016-02-04 09:32:15] |
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Sierra Chart is not the provider of the data feed. In regards to the DAX, refer to help topic 43: Http://www.sierrachart.com/index.php?page=doc/helpdetails43.html Consider using the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed OK, but what is a reason for totally different candle on Live chart?
What do you mean by this? Please be very very specific and provide an image of the chart, and restate your question completely without reliance on prior postings.Here are instructions to provide an image of the chart and use no other method: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image It is essential to understand that Sierra Chart works with numerous services, we have a very large support burden, and from our perspective we do not have much idea what is going on until something is closely looked into and understood. Our ability to solve problems with external services does not exist. And some issues are just simply routine, we have no control over them, and we will not get involved with them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-04 10:05:05
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