Support Board
Date/Time: Sat, 10 May 2025 13:43:58 +0000
Post From: No Realtime Data with CQG
| [2016-02-02 18:41:24] |
| |
|
Not sure why you were not receiving real-time data previously. The Message Log does not indicate a problem when we examined any CQG error for F.US.EPH16 The connection problem apparently was due to a firewall: CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-02-02 10:25:35
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2016-02-02 10:25:35 socket (11) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time or established connection failed because connected host has failed to respond. | 2016-02-02 10:25:56 socket (11) | Shutdown and closed. | 2016-02-02 10:25:56 Refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 Depending upon what version of Sierra Chart you are running, you may not have been given a notice to update and it would not be necessary if there was no notice. But it is still a good idea. However, maybe CQG changed something making it necessary. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-02 18:41:59
|