Support Board
Date/Time: Sat, 10 May 2025 09:58:00 +0000
Post From: Numbers Bars and Tick Data
| [2016-01-29 21:46:40] |
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We apologize. We were concentrating on the requirement for historical tick by tick futures data and that requires package 3. You requirement to use Numbers Bars does require service package 5. You can change the service package as explained below. If you would like a refund let us know as well. To change your Sierra Chart service package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on "Change Service Package".
The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-29 21:47:33
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