Support Board
Date/Time: Sat, 10 May 2025 16:31:19 +0000
Post From: Frequent disconnect from CQG
| [2016-01-28 22:15:48] |
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This is a less common problem and indicates some connectivity issue: CQG FIX: No heartbeat messages received from server. Sent Test Request message to server. | 2016-01-28 21:34:26 Or is it something at SC side where SC is not noticing CQG server activity?
No this is not it. Sierra Chart has very reliable software which we developed that maintains connections to external services. The FIX connection code/software works with multiple services and it is very stable and reliable. It is extensively used every day without any problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-28 22:16:32
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