Support Board
Date/Time: Sat, 10 May 2025 16:29:07 +0000
Post From: Frequent disconnect from CQG
| [2016-01-28 21:59:46] |
| User295967 - Posts: 32 |
|
There are more issues with CQG server. I now got a new type of error message in the log. Data feed was lost from CQG. Well, I also run other PC with Ninja on Continuum (CQG) and there no issues at all for months - using same hardwired connections/router/ISP. Could SC support please report this as well to CQG? I think it is unacceptable if the CQG server just shows no activity. Or is it something at SC side where SC is not noticing CQG server activity? FYI: Time 21:34 corresponds with 15:34 EST CQG FIX: No heartbeat messages received from server. Sent Test Request message to server. | 2016-01-28 21:34:26 The data feed was lost. There was no activity for at least 60.0 seconds. | 2016-01-28 21:34:43 Connection to the external service has been lost. | 2016-01-28 21:34:43 CQG FIX: DisconnectFIX called. | 2016-01-28 21:34:43 CQG FIX: Sending a Logout message. | 2016-01-28 21:34:43 CQG FIX Trading | Sending logoff message. | 2016-01-28 21:34:43 CQG WebAPI websocket (80) | SSL shutdown indicates not able to send 'close notify'. | 2016-01-28 21:34:43 CQG WebAPI websocket (80) | SSL has been shut down. | 2016-01-28 21:34:43 CQG WebAPI websocket (80) | SSL object has been freed. SSL state is now disconnected. | 2016-01-28 21:34:43 CQG WebAPI websocket (80) | Shutdown and closed. | 2016-01-28 21:34:43 CQG FIX Trading | Websocket closed. | 2016-01-28 21:34:43 CQG FIX Trading | Disconnected. | 2016-01-28 21:34:43 |