Login Page - Create Account

Support Board


Date/Time: Sat, 10 May 2025 16:34:36 +0000



Post From: Frequent disconnect from CQG

[2016-01-28 20:17:37]
Sierra Chart Engineering - Posts: 104368
Here is the relevant documentation for this:

CQG Trading Platform Service: Solving CQG Market Data Feed Problems

Refer specifically to the section titled "Frequent Reconnections". For both of these cases this is what applies.

CQG has been made aware of this problem. So we do not think there is anything more that needs to be done right now. This is an issue for CQG to resolve.

We will let CQG know about these cases as well.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-28 20:25:31