Support Board
Date/Time: Sat, 10 May 2025 01:13:55 +0000
Post From: Real time charts not updating
| [2016-01-13 18:22:59] |
| |
|
OK good. What we would normally recommend in this case is to simply reconnect to the data feed: https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect It takes a few minutes for the server to update with new authorizations. If after activating the data feed on your account you connected within one or two minutes, you may not have had authorization on that connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |