Support Board

Date/Time: Tue, 07 May 2024 02:50:25 +0000

Post From: IB data query error

[2016-01-12 18:21:03] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is very unusual. There is also this message: Message from IB: Error reading request:Message type 5. Unable to parse data. java.lang.NumberFormatException: For input string: "FUT". IB Error Code: 320. Request ID: 5. \| 2016-01-12 18:56:55 Contact Interactive Brokers about this. We have not had anyone with a problem like this, and it is far from clear to us what the issue is. Interactive Brokers will need the log files. More information about that is documented here: Interactive Brokers Trading Service: Procedure for Providing TWS Log Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing