Support Board
Date/Time: Sat, 10 May 2025 00:32:12 +0000
Post From: Unable to receive real data
| [2016-01-12 08:35:27] |
| User750374 - Posts: 14 |
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Software version: 1350 | 2016-01-12 07:57:39 Uses New Spreadsheets | 2016-01-12 07:57:39 Usage end date: 2016-01-22 | 2016-01-12 07:57:39 Enabled for: Advanced Features. | 2016-01-12 07:57:39 Enabled for: Advanced Features 2. | 2016-01-12 07:57:39 Enabled for: Sierra Chart Historical Data Service. | 2016-01-12 07:57:39 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-01-12 07:57:39 Current selected Data/Trading service: SC Data - All Services | 2016-01-12 07:57:39 Chart Update Interval: 500 | 2016-01-12 07:57:39 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2016-01-12 07:57:39 2016-01-12 07:57:39 Local computer time | 2016-01-12 07:57:39 2016-01-12 07:57:39 Local computer time in UTC | 2016-01-12 07:57:39 2016-01-12 07:57:39 Local computer time in SC Time Zone | 2016-01-12 07:57:39 2016-01-12 07:57:40 Server time in UTC | 2016-01-12 07:57:39 Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-01-12 07:57:39 Program path: C:\SierraChart\ | 2016-01-12 07:57:39 Data Files path: C:\SierraChart\Data\ | 2016-01-12 07:57:39 OS Version Number: 6.1 | 2016-01-12 07:57:39 Locale Information: C | 2016-01-12 07:57:39 Checking for new symbol settings for scdataallservices | 2016-01-12 07:57:39 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-01-12 07:57:39 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-01-12 07:57:39 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-01-12 07:57:39 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-01-12 07:57:39 Symbol settings are up-to-date for scdataallservices | 2016-01-12 07:57:42 SC Data - All Services | Connected to data server. | 2016-01-12 07:57:44 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-01-12 07:57:47 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-01-12 07:57:47 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-01-12 07:57:47 Mapping GGH16 to GGH16. Service code: eurex | 2016-01-12 07:58:19 SC Exchange Data | Starting real-time market data updates for: GGH16. ID: 1 | 2016-01-12 07:58:19 Intraday data recording state for symbol GGH16 is set to download 'Pending'. | 2016-01-12 07:58:19 HD Request # 2 | Downloading Intraday chart data for GGH16 to the file GGH16.scid. Service: eurex | 2016-01-12 07:58:19 HD Request # 2 | Download start Date-Time: 2016-01-12 07:41:26.000 | 2016-01-12 07:58:19 HD Request # 2 | Using server: scdf2.sierracharts.com port 10149 | 2016-01-12 07:58:19 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-01-12 07:58:19 Socket (4) | Connected. | 2016-01-12 07:58:19 HD Request # 2 | Sending historical data logon request message. | 2016-01-12 07:58:19 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2016-01-12 07:41:26. Record interval: 1. Symbol: GGH16 | 2016-01-12 07:58:20 HD Request # 2 | Decompressing data. | 2016-01-12 07:58:20 HD Request # 2 | Receiving Intraday data for GGH16 starting at 2016-01-12 07:41:26 | 2016-01-12 07:58:20 HD Request # 2 | Timestamp of first Intraday data file record written: 2016-01-12 07:41:26 | 2016-01-12 07:58:20 Socket (4) | Shutdown and closed. | 2016-01-12 07:58:20 The network socket for historical data has been closed. | 2016-01-12 07:58:20 HD Request # 2 | Received 31 records from 2016-01-12 07:41:26 to 2016-01-12 07:43:21 (115.0 seconds) and wrote 31 records for GGH16 | 2016-01-12 07:58:20 HD Request # 2 | Intraday download COMPLETE for GGH16. Completion time: 1s. Unique request ID: 1 | 2016-01-12 07:58:20 Removed historical data download ID 1 | 2016-01-12 07:58:20 Real-time Intraday chart data file updates started for GGH16 | 2016-01-12 07:58:20 Intraday chart data file opened for GGH16 | 2016-01-12 07:58:20 |