Support Board
Date/Time: Fri, 09 May 2025 23:16:01 +0000
Post From: Help- I'm not receiving chart data
| [2016-01-05 15:49:05] |
| User62612 - Posts: 12 |
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Software version: 1234 | 2016-01-05 08:44:25 Uses Old Spreadsheets | 2016-01-05 08:44:25 Usage end date: 2016-03-05 | 2016-01-05 08:44:25 Allow Support for Sierra Chart Data Feeds is disabled. | 2016-01-05 08:44:25 Active service: CQG FIX Trading | 2016-01-05 08:44:25 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-01-05 08:44:25 2016-01-05 08:44:25 Local computer clock time | 2016-01-05 08:44:25 2016-01-05 14:44:25 GMT time | 2016-01-05 08:44:25 2016-01-05 08:44:25 Time zone adjusted time | 2016-01-05 08:44:25 Time difference to server time: 0 seconds. | 2016-01-05 08:44:25 Program path: C:\SierraChart\ | 2016-01-05 08:44:25 Data Files path: C:\SierraChart\Data\ | 2016-01-05 08:44:25 OS Version Number: 5.1 | 2016-01-05 08:44:25 Locale Information: C | 2016-01-05 08:44:25 Checking for new symbol settings for cqg | 2016-01-05 08:44:25 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-01-05 08:44:25 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2016-01-05 08:44:26 Symbol settings are up-to-date for cqg | 2016-01-05 08:44:26 CQG FIX Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-01-05 08:44:30 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2016-01-05 08:44:30 socket (2) | Connected. | 2016-01-05 08:44:31 CQG FIX Trading FIX: Sending the Logon message. | 2016-01-05 08:44:31 CQG FIX Trading | Connected to trading server. | 2016-01-05 08:44:31 CQG FIX Trading | Connecting to market data server. | 2016-01-05 08:44:31 Connecting to websocket server. | 2016-01-05 08:44:31 CQG FIX Trading FIX - FCM name: Advantage | 2016-01-05 08:44:31 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2016-01-05 08:44:31 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2016-01-05 08:44:31 Socket (0) | Resolved address api.geo.cqg.com to IP 208.48.16.35 | 2016-01-05 08:44:31 Socket (3) | Connected. | 2016-01-05 08:44:31 Socket (3) | Starting SSL connection. | 2016-01-05 08:44:31 Socket (3) | SSL connection established. | 2016-01-05 08:44:32 Opening websocket. | 2016-01-05 08:44:32 Sending websocket handshake. | 2016-01-05 08:44:32 Received websocket handshake acknowledgment. | 2016-01-05 08:44:32 Web socket state is now open. | 2016-01-05 08:44:32 CQG FIX Trading | Websocket connected. | 2016-01-05 08:44:32 CQG FIX Trading | Sending market data logon message. | 2016-01-05 08:44:32 CQG FIX Trading | Logon successful. | 2016-01-05 08:44:32 CQG FIX Trading | Market data session connected. | 2016-01-05 08:44:32 CQG FIX Trading | Starting real-time market data updates for: F.US.EPH16. ID: 1 | 2016-01-05 08:44:35 CQG FIX Trading | Sending symbol resolution request for F.US.EPH16 | 2016-01-05 08:44:35 Intraday data recording state for symbol F.US.EPH16 is set to download pending. | 2016-01-05 08:44:35 HD Request # 2 | Downloading Intraday chart data for F.US.EPH16 to the file F.US.EPH16.scid. Service: cqg | 2016-01-05 08:44:36 HD Request # 2 | Download start Date-Time: 2016-01-05 08:40:05.0 | 2016-01-05 08:44:36 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2016-01-05 08:44:36 CQG FIX Trading | Requesting market data for F.US.EPH16 | 2016-01-05 08:44:36 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2016-01-05 08:44:36 Socket (4) | Connected. | 2016-01-05 08:44:36 HD Request # 2 | Sending historical data logon request message. | 2016-01-05 08:44:36 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2016-01-05 08:40:05. Record interval: 1. Symbol: F.US.EPH16 | 2016-01-05 08:44:36 HD Request # 2 | Decompressing data. | 2016-01-05 08:44:36 HD Request # 2 | Receiving Intraday data for F.US.EPH16 starting at 2016-01-05 08:40:05 | 2016-01-05 08:44:36 HD Request # 2 | Timestamp of first Intraday data file record written: 2016-01-05 08:40:05 | 2016-01-05 08:44:36 Socket (4) | Shutdown and closed. | 2016-01-05 08:44:36 The network socket for historical data has been closed. | 2016-01-05 08:44:36 HD Request # 2 | Received 254 records from 2016-01-05 08:40:05 to 2016-01-05 08:44:35 (4.5 minutes) and wrote 254 records for F.US.EPH16 | 2016-01-05 08:44:37 HD Request # 2 | Intraday download COMPLETE for F.US.EPH16. Completion time: 0s. Unique request ID: 1 | 2016-01-05 08:44:37 Removed historical data download ID 1 | 2016-01-05 08:44:37 Real-time Intraday chart data file updates started for F.US.EPH16 | 2016-01-05 08:44:37 File >> Disconnect selected. | 2016-01-05 08:56:04 CQG FIX Trading FIX: DisconnectFIX called. | 2016-01-05 08:56:04 CQG FIX Trading FIX: Sending a Logout message. | 2016-01-05 08:56:04 Sending logoff message. | 2016-01-05 08:56:04 Socket (3) | SSL shutdown indicates not able to send 'close notify'. | 2016-01-05 08:56:04 Socket (3) | SSL has been shut down. | 2016-01-05 08:56:04 Socket (3) | SSL object has been freed. SSL state is now disconnected. | 2016-01-05 08:56:04 Socket (3) | Shutdown and closed. | 2016-01-05 08:56:04 CQG FIX Trading | Websocket closed. | 2016-01-05 08:56:04 CQG FIX Trading | Disconnected. | 2016-01-05 08:56:04 CQG FIX Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2016-01-05 08:56:04 socket (2) | Shutdown and closed. | 2016-01-05 08:56:04 CQG FIX Trading FIX: Logged out and disconnected. | 2016-01-05 08:56:04 CQG FIX Trading FIX: Disconnected. | 2016-01-05 08:56:04 CQG FIX Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-01-05 08:56:10 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2016-01-05 08:56:10 socket (5) | Connected. | 2016-01-05 08:56:10 CQG FIX Trading FIX: Sending the Logon message. | 2016-01-05 08:56:10 CQG FIX Trading | Connected to trading server. | 2016-01-05 08:56:10 CQG FIX Trading | Connecting to market data server. | 2016-01-05 08:56:10 Connecting to websocket server. | 2016-01-05 08:56:10 CQG FIX Trading FIX - FCM name: Advantage | 2016-01-05 08:56:10 Socket (0) | Resolved address api.geo.cqg.com to IP 208.48.16.35 | 2016-01-05 08:56:10 Socket (6) | Connected. | 2016-01-05 08:56:10 Socket (6) | Starting SSL connection. | 2016-01-05 08:56:10 Socket (6) | SSL connection established. | 2016-01-05 08:56:11 Opening websocket. | 2016-01-05 08:56:11 Sending websocket handshake. | 2016-01-05 08:56:11 Received websocket handshake acknowledgment. | 2016-01-05 08:56:11 Web socket state is now open. | 2016-01-05 08:56:11 CQG FIX Trading | Websocket connected. | 2016-01-05 08:56:11 CQG FIX Trading | Sending market data logon message. | 2016-01-05 08:56:11 CQG FIX Trading | Logon successful. | 2016-01-05 08:56:11 CQG FIX Trading | Market data session connected. | 2016-01-05 08:56:11 CQG FIX Trading | Starting real-time market data updates for: F.US.EPH16. ID: 1 | 2016-01-05 08:56:11 CQG FIX Trading | Sending symbol resolution request for F.US.EPH16 | 2016-01-05 08:56:11 Intraday data recording state for symbol F.US.EPH16 is set to download pending. | 2016-01-05 08:56:11 HD Request # 3 | Downloading Intraday chart data for F.US.EPH16 to the file F.US.EPH16.scid. Service: cqg | 2016-01-05 08:56:12 HD Request # 3 | Download start Date-Time: 2016-01-05 08:44:35.0 | 2016-01-05 08:56:12 HD Request # 3 | Using server: ds5.sierracharts.com port 10149 | 2016-01-05 08:56:12 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2016-01-05 08:56:12 Socket (7) | Connected. | 2016-01-05 08:56:12 HD Request # 3 | Sending historical data logon request message. | 2016-01-05 08:56:12 CQG FIX Trading | Requesting market data for F.US.EPH16 | 2016-01-05 08:56:12 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2016-01-05 08:44:35. Record interval: 1. Symbol: F.US.EPH16 | 2016-01-05 08:56:13 HD Request # 3 | Decompressing data. | 2016-01-05 08:56:13 HD Request # 3 | Receiving Intraday data for F.US.EPH16 starting at 2016-01-05 08:44:35 | 2016-01-05 08:56:13 HD Request # 3 | Timestamp of first Intraday data file record written: 2016-01-05 08:44:35 | 2016-01-05 08:56:13 Socket (7) | Shutdown and closed. | 2016-01-05 08:56:13 The network socket for historical data has been closed. | 2016-01-05 08:56:13 HD Request # 3 | Received 655 records from 2016-01-05 08:44:35 to 2016-01-05 08:56:09 (11.6 minutes) and wrote 655 records for F.US.EPH16 | 2016-01-05 08:56:13 HD Request # 3 | Intraday download COMPLETE for F.US.EPH16. Completion time: 0s. Unique request ID: 2 | 2016-01-05 08:56:13 Removed historical data download ID 2 | 2016-01-05 08:56:13 Real-time Intraday chart data file updates started for F.US.EPH16 | 2016-01-05 08:56:13 File >> Disconnect selected. | 2016-01-05 09:02:01 CQG FIX Trading FIX: DisconnectFIX called. | 2016-01-05 09:02:01 CQG FIX Trading FIX: Sending a Logout message. | 2016-01-05 09:02:01 Sending logoff message. | 2016-01-05 09:02:01 Socket (6) | SSL shutdown indicates not able to send 'close notify'. | 2016-01-05 09:02:01 Socket (6) | SSL has been shut down. | 2016-01-05 09:02:01 Socket (6) | SSL object has been freed. SSL state is now disconnected. | 2016-01-05 09:02:01 Socket (6) | Shutdown and closed. | 2016-01-05 09:02:01 CQG FIX Trading | Websocket closed. | 2016-01-05 09:02:01 CQG FIX Trading | Disconnected. | 2016-01-05 09:02:01 CQG FIX Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2016-01-05 09:02:01 socket (5) | Shutdown and closed. | 2016-01-05 09:02:01 CQG FIX Trading FIX: Logged out and disconnected. | 2016-01-05 09:02:01 CQG FIX Trading FIX: Disconnected. | 2016-01-05 09:02:01 CQG FIX Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-01-05 09:02:07 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2016-01-05 09:02:07 socket (8) | Connected. | 2016-01-05 09:02:07 CQG FIX Trading FIX: Sending the Logon message. | 2016-01-05 09:02:07 CQG FIX Trading | Connected to trading server. | 2016-01-05 09:02:07 CQG FIX Trading | Connecting to market data server. | 2016-01-05 09:02:07 Connecting to websocket server. | 2016-01-05 09:02:07 CQG FIX Trading FIX - FCM name: Advantage | 2016-01-05 09:02:07 Socket (0) | Resolved address api.geo.cqg.com to IP 208.48.16.35 | 2016-01-05 09:02:07 Socket (9) | Connected. | 2016-01-05 09:02:07 Socket (9) | Starting SSL connection. | 2016-01-05 09:02:07 Socket (9) | SSL connection established. | 2016-01-05 09:02:07 Opening websocket. | 2016-01-05 09:02:07 Sending websocket handshake. | 2016-01-05 09:02:07 Received websocket handshake acknowledgment. | 2016-01-05 09:02:07 Web socket state is now open. | 2016-01-05 09:02:07 CQG FIX Trading | Websocket connected. | 2016-01-05 09:02:07 CQG FIX Trading | Sending market data logon message. | 2016-01-05 09:02:07 CQG FIX Trading | Logon successful. | 2016-01-05 09:02:08 CQG FIX Trading | Market data session connected. | 2016-01-05 09:02:08 CQG FIX Trading | Starting real-time market data updates for: F.US.EPH16. ID: 1 | 2016-01-05 09:02:08 CQG FIX Trading | Sending symbol resolution request for F.US.EPH16 | 2016-01-05 09:02:08 Intraday data recording state for symbol F.US.EPH16 is set to download pending. | 2016-01-05 09:02:08 HD Request # 4 | Downloading Intraday chart data for F.US.EPH16 to the file F.US.EPH16.scid. Service: cqg | 2016-01-05 09:02:09 HD Request # 4 | Download start Date-Time: 2016-01-05 08:56:09.0 | 2016-01-05 09:02:09 HD Request # 4 | Using server: ds3.sierracharts.com port 10149 | 2016-01-05 09:02:09 CQG FIX Trading | Requesting market data for F.US.EPH16 | 2016-01-05 09:02:09 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2016-01-05 09:02:09 Socket (10) | Connected. | 2016-01-05 09:02:09 HD Request # 4 | Sending historical data logon request message. | 2016-01-05 09:02:09 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2016-01-05 08:56:09. Record interval: 1. Symbol: F.US.EPH16 | 2016-01-05 09:02:09 HD Request # 4 | Decompressing data. | 2016-01-05 09:02:09 HD Request # 4 | Receiving Intraday data for F.US.EPH16 starting at 2016-01-05 08:56:09 | 2016-01-05 09:02:09 HD Request # 4 | Timestamp of first Intraday data file record written: 2016-01-05 08:56:09 | 2016-01-05 09:02:09 Socket (10) | Shutdown and closed. | 2016-01-05 09:02:10 The network socket for historical data has been closed. | 2016-01-05 09:02:10 HD Request # 4 | Received 339 records from 2016-01-05 08:56:09 to 2016-01-05 09:02:05 (5.9 minutes) and wrote 339 records for F.US.EPH16 | 2016-01-05 09:02:10 HD Request # 4 | Intraday download COMPLETE for F.US.EPH16. Completion time: 1s. Unique request ID: 3 | 2016-01-05 09:02:10 Removed historical data download ID 3 | 2016-01-05 09:02:10 Real-time Intraday chart data file updates started for F.US.EPH16 | 2016-01-05 09:02:10 It started working around 9:25.Here's the log-thanks Tim |