Support Board

Date/Time: Mon, 29 Apr 2024 08:00:32 +0000

Post From: Significant delay in CQG real-time data thru SC and no real-time data after re-connection

[2016-01-04 18:58:21] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The other program mentioned most likely does not connect to CQG through their CQG Web API. This is a completely different interface. This is why you can see differences. Updating is not going to change this but update anyway. Feedback should be provided to CQG. Usually they want to know the session token. Newer versions of Sierra Chart log this. So whatever feedback is provided, we will just forward to CQG. Also include the session token you see in the Sierra Chart Message Log. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-04 19:52:48