Support Board
Date/Time: Fri, 09 May 2025 22:20:01 +0000
Post From: OpeneCry (Gain Capital)
| [2015-12-28 18:25:11] |
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The problem is that the Symbol Settings for those symbols are not up to date. Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps After this is done re-download the data again. The data is actually coming from the OEC server which only can provide about 65,000 tick records. We will make this clear in the Message Log where the data is being downloaded from. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-28 18:26:12
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