Support Board
Date/Time: Fri, 09 May 2025 22:51:27 +0000
Post From: Connection issue
| [2015-12-18 17:27:20] |
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This is the relevant message: TT FIX Data: Received a Logout message. Text = Username / Password not recognized. | 2015-12-18 23:46:28 The Username is referring to the Sender Comp ID. Contact your broker for this and for the password. Follow through the set up instructions here: https://www.sierrachart.com/index.php?page=doc/AMPTTNet.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |