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Date/Time: Sat, 18 May 2024 19:29:42 +0000



Post From: ICE futures (Russell 2000) not working

[2015-12-14 17:10:15]
Sierra Chart Engineering - Posts: 104368
We are checking on this. We see that the ICE US data feed is working properly on both servers.

And we do see the request for data with no rejection:

Mapping F.US.TFEH16 to RJH16. Service code: ice.us | 2015-12-14 10:25:07
SC Exchange Data | Starting real-time market data updates for: RJH16. ID: 13 | 2015-12-14 10:25:07


The historical data is also downloaded properly.

So the chart is not updating in real-time?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing