Support Board

Date/Time: Sat, 18 May 2024 07:14:14 +0000

Post From: Any Update on Low Bandwidth option?

[2015-12-09 03:28:11] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The lagging is not occurring at the server, or on the Sierra Chart For side. Data lagging is not possible at either of these locations. So it is somewhere occurring in between. No data provider has any ability to solve a lag problem which occurs outside of their server or outside of their software. If you are getting a lag of 20 seconds even when using the low bandwidth option, there is something really wrong about the Internet connectivity you have. What kind of Internet connection are you using? How are you certain that there is actually a lag? Are you looking at the time along the top line of the chart? Not on the title bar of the main Sierra Chart window but just at the top line of the chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing