Support Board

Date/Time: Mon, 29 Apr 2024 07:15:30 +0000

Post From: DTS not connecting

[2015-11-23 14:28:30] Link To Thread - Link To Post [Go To First Post]
AP - Posts: 117
Hi - I just cannot come to connect to the DTS. Just bought the package 5 this morning. Can you pleas help? PS: Getting the below message in the log - CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2015-11-23 09:20:34 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 \| 2015-11-23 09:20:34 socket (28) \| Connected. \| 2015-11-23 09:20:34 CQG FIX: Sending the Logon message. \| 2015-11-23 09:20:35 CQG FIX: Received a Logout message. Text = This Trader is not active. Please contact your FCM. \| 2015-11-23 09:20:35 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2015-11-23 09:20:35 socket (28) \| Shutdown and closed. \| 2015-11-23 09:20:35 CQG FIX: Logged out and disconnected. \| 2015-11-23 09:20:35 CQG FIX: Disconnected. \| 2015-11-23 09:20:35 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-11-23 09:20:35 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-11-23 09:20:35 CQG FIX: DisconnectFIX called. \| 2015-11-23 09:20:35 CQG FIX Trading \| Disconnected. \| 2015-11-23 09:20:35 Current selected Data/Trading service: CQG FIX Trading \| 2015-11-23 09:23:30