Support Board

Date/Time: Mon, 06 May 2024 14:03:10 +0000

Post From: SierraChart CTS demo problem from monday morning

[2015-11-23 10:56:45] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the problem: CTS FIX: No heartbeat messages received from server. Sent Test Request message to server. \| 2015-11-23 05:47:41 CTS FIX Historical Data socket (36) \| Closed. No error. \| 2015-11-23 05:48:32 This is caused by a connectivity problem between your computer and the CTS FIX server. If you can, try a different internet service provider. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-23 10:57:14