Support Board
Date/Time: Tue, 01 Jul 2025 17:01:32 +0000
Post From: orders disappear/not transmitted to IB
| [2015-11-19 16:24:28] |
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Also when providing the Trade Activity Log always follow the instructions here: Trade Activity Log: Providing Trade Activity Log Data Lines to Support The log you gave did not include any order fills which are essential to see. Although we were able to determine the problem anyway. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-19 16:24:55
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