Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 14:25:53 +0000



Post From: orders disappear/not transmitted to IB

[2015-11-18 18:33:33]
Sierra Chart Engineering - Posts: 104368
We will look this over.

However, there is something else we need from you. Any time after the close today or when you can, restart Sierra Chart and connect to Trader Workstation from Sierra Chart.

Do not open any charts. And then post a copy of the Message Log by following these instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We want to make sure there are no problems with Trader Workstation responding to the request to subscribe to Trade Position data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing