Support Board
Date/Time: Sat, 10 May 2025 00:09:43 +0000
Post From: SC froze after instal to the newest version
| [2015-11-12 11:52:50] |
| |
|
If you remember what version of Sierra Chart you were running previously, please go back to that version. We think we have an idea now about the problem and we will be working on it later today. At the moment we can only recommend that you go back to the version you were previously running. We think there is a compatibility issue between the Rithmic libraries we are using and the Visual C++ runtime libraries in the newest versions. This is what we are going to be checking on. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |