Support Board
Date/Time: Fri, 05 Sep 2025 21:41:35 +0000
Post From: I'm connected, but not able to use DOM.
| [2015-11-10 20:06:53] |
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Therefore, a firewall is blocking the connection. Please contact your Internet Service Provider about this. This is the relevant documentation: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server However, to confirm the problem, we must see a copy of the Message Log provided by following these instructions only: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-10 20:07:26
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