Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 21:54:07 +0000



Post From: OEC connection crash my server

[2015-11-08 20:56:37]
Sierra Chart Engineering - Posts: 104368
Based upon the screenshots in post #17, it looks as though that when you click on one of the menus in Sierra Chart you get disconnected from the remote desktop?

If you then connect back and Sierra Chart is still running, then this is some connectivity problem that is completely unrelated to Sierra Chart. And if so, please do not consider this a Sierra Chart issue or raise it as something we need to resolve. We consider this matter closed at this time. You need to look elsewhere for the solution.

And as we said what you are describing, we have never had a report of this and it really does not make much sense. We have used Sierra Chart extensively on servers for 10 years and never encountered anything like this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-11-08 21:01:02