Support Board
Date/Time: Tue, 01 Jul 2025 13:36:43 +0000
Post From: Various issues & UI implemetation ideas
| [2015-11-06 10:10:22] |
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1. Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Also, this entire section here is essential reading and a must read: https://www.sierrachart.com/index.php?page=doc/IB.php#IBHistoricalDataIssues Make sure you are on the current version of Sierra Chart to handle IB pacing violations better. Update following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate 2. Assuming there is a problem and this is a missing data issue, then refer to this section here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data 3. You just need to manually use those symbols as explained here: Interactive Brokers Symbols 4. Follow the instructions here to use the Sierra Chart Historical Data Service: https://www.sierrachart.com/index.php?page=doc/IB.php#UsingSierraChartHistoricalData 6. Refer to our policy here about this: https://www.sierrachart.com/index.php?page=doc/IB.php#SupportPolicyIBHistoricalData 7. This will come sometime next year. 8. Refer to help topic 4: Http://www.sierrachart.com/index.php?page=doc/helpdetails4.html 9. What is meant by "take so long to update every time"? We do not clearly know what this means. You must be 100% specific. Also refer to this section here: Changing Chart Bars Period: Changing the Period of Chart Bars Uses Only Local Data File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-06 10:13:10
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