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Direct MessagesDate/Time: Wed, 08 May 2024 16:15:52 +0000
Post From: tpo chart
| [2013-06-22 22:37:23] |
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Of course we know it's going on. We saw the problem and we are engineers. Who in the world is going to take care of this problem in the middle of the night over the weekend . This is excellent service. Did you update by selecting Help >> Download Prerelease? Please follow our instructions and you will not have a problem any longer. Did you see where we said in the prior message, that the version number did not change? The version did not change, but we made a new release which solves the problem. You are communicating with highly experienced engineers here, who know what's going on, and are able to solve problems. You are not dealing with "customer support" here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-22 22:42:19
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