Support Board

Date/Time: Sat, 18 May 2024 18:04:50 +0000

Post From: Dax-position disappears after few seconds

[2015-11-03 06:44:01] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You can see the Trade Position data that Interactive Brokers is sending to Sierra Chart from the TWS API through Trade >> Trade Orders and Positions >> Positions >> Trade Service Position Quantity. Monitor that and see if the correct Trade Position data is being received. The problem is clearly on the Interactive Brokers side. We have not changed anything which would cause this. The symbol difference you see in the log is not the reason for the problem. Sierra Chart has a method to handle that. We recommend logging into TWS using the username and password: edemo and demouser. Trade the same symbol and see if you notice the problem. Let us know what you find out. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing