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Date/Time: Thu, 25 Apr 2024 11:41:21 +0000



Post From: The Story of IG Markets and Sierra Chart. Classic Breach of Contract

[2015-10-30 09:22:00]
Sierra Chart Engineering - Posts: 104368
IG Markets has been provided the information this thread and this is their response:

Dear Anthony,

I have received your below email this morning.

If you wish to make a formal complaint to IG can you please follow our complaints procedure on the below link.

https://www.ig.com/uk/complaints

Many Thanks

Daniel

DANIEL LAWRANCE
Senior Institutional Sales Manager

So we have contacted their compliance department. We will await an answer.

Obviously if they disregard this case and do not offer any settlement, then it clearly indicates a corrupt operation at IG Markets. We will tell it like it is.

Perhaps you may think we are making too big of a deal out of this. Possibly, but this is not the first time this has happened. And it is not right. This has happened in the early days of Sierra Chart a very long time ago and was quite damaging. This is why we were very careful with what we did and we made sure we had very clear communication but yet it still happened. These big companies cannot operate the way they are and we will not let them get away with it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-10-31 01:36:25