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Date/Time: Sun, 20 Jan 2019 08:02:48 +0000

Post From: The Story of IG Markets and Sierra Chart. Classic Breach of Contract

[2015-10-30 09:22:00]
Sierra Chart Engineering - Posts: 68091
IG Markets has been provided the information this thread and this is their response:

Dear Anthony,

I have received your below email this morning.

If you wish to make a formal complaint to IG can you please follow our complaints procedure on the below link.


Many Thanks


Senior Institutional Sales Manager

So we have contacted their compliance department. We will await an answer.

Obviously if they disregard this case and do not offer any settlement, then it clearly indicates a corrupt operation at IG Markets. We will tell it like it is.

Perhaps you may think we are making too big of a deal out of this. Possibly, but this is not the first time this has happened. And it is not right. This has happened in the early days of Sierra Chart a very long time ago and was quite damaging. This is why we were very careful with what we did and we made sure we had very clear communication but yet it still happened. These big companies cannot operate the way they are and we will not let them get away with it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2015-10-31 01:36:25