Support Board

Date/Time: Wed, 08 May 2024 00:09:34 +0000

Post From: Sierra connect to data feed issue

[2015-10-27 21:30:30] Link To Thread - Link To Post [Go To First Post]
User905837 - Posts: 3
I was given Sierra Chart login details through Amp (my clearing firm). At the time I was using CQG for data feed. I had input my CQG login details on the platform and was automatically connected after clicking on the Sierra icon on my desktop. I decided to change from CQG to Rithmic. Even after changing the data feed login details from CQG to Ritmic, when I open the platform everyday it still tries to connect to CQG automatically and obviously fails. I then have to go change the data feed login details to Rithmic every time and connect manually. It's like my Sierra login credentials are constantly associated with CQG. I don't understand how to solve this issue. Thank you.