Support Board

Date/Time: Sun, 05 May 2024 14:06:48 +0000

Post From: Real time data

[2015-10-19 10:45:30] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Your account does have the "Eurex with Market Depth" exchange active. Make sure Global Settings >> Data/Trade Service Settings >> Service is set to "SC Exchange Data" service. You should not change from this service. It does not help to use "SC Historical Data". If it appears that is the case, there is some other problem we need to help you with. Once again, there is no need to ever change to the SC Historical Data service. It makes no difference. Refer to help topic 3 here: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html If you still need help we need to see a copy of the Message Log: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing