Support Board
Date/Time: Sun, 11 May 2025 03:25:36 +0000
Post From: Real Time Data Feed quality
| [2015-10-16 10:44:50] |
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We have released version 1312 which handles the transition from historical data to real-time data better and eliminates small subsecond data loss. There still is a condition where there could be some data loss but not under the circumstances when you are re-downloading after the connection has been established a while. Apparently the small differences, do have a cumulative effect. But keep in mind, with charts based upon the number of trades per bar, if there are missing trades on one server compared to another server, and inevitably that happens due to packet loss it will have a small effect. The percentage difference typically would be .001% This is often unnoticeable but with careful analysis from the screenshots we gave, it can be seen. We did have a problem with packet loss several months ago and Barchart changed network switch which solved that. We have not had a problem recently other than on days where the market data rates from the CME have been extreme. It is during these extreme times, it is impossible to avoid packet loss. Although when it occurs the percentages are very small. We have put a lot of time looking into this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-16 10:47:49
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