Support Board
Date/Time: Sun, 11 May 2025 02:25:23 +0000
Post From: Real Time Data Feed quality
| [2015-10-15 18:41:10] |
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A new release is not going to help this problem. There is something else wrong. And there is also nothing wrong with the data feed. In all of your instances of Sierra Chart, go to Global Settings >> General Settings. What is the Data Files Folder set to for each of them? It appears you are sharing a data folder. This is something we have made very clear must not be done at step 15 here: https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#Sharing We tested a 2000 Number of Trades per bar chart, and re-downloaded the most recent 10 minutes. The bars were identical as we would expect. I probably have to apologize calling one of your services absolute crap since my intention was not to insult you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-15 18:44:33
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