Login Page - Create Account

Support Board


Date/Time: Sun, 28 Apr 2024 18:47:15 +0000



Post From: tool bar setting + Data setting not persistent after update & restart

[2013-06-19 13:58:25]
Paul.M - Posts: 113
To summarize it for you. I have multiple instances of sierra running ( multiple data vendors). All showed strange behavior after the last update(s)


1.
I can not access CFD via FXCM. I have multiple data vendors, hence the multiple instances.
Is your CFD service running or not ? Did you change your service or was CFD only available for FXCM servers before. I have the setting to Sierra servers.


2.
I am glad that the issue of - Maximum Historical Intraday Days to Download setting not saving - is new to you - since it emerged after the last update.

3.
Are you saying sierra does not support multiple, parallel instances of Sierra anymore ? For multiple data vendors ?

What do we next to solve this ? You want me to send you a movie ? Please dont leave the customer with: "You should not have any kind of issue like this "

TY for your support.
Date Time Of Last Edit: 2013-06-21 09:35:23