Support Board

Date/Time: Sat, 18 May 2024 20:19:54 +0000

Post From: AdminMessage: S,STATS,,,,,1,0,0,1,,,Not Connected,5.1.1.3,437815,0,0,,22.11,0.07,, | 2015-

[2015-09-16 01:01:44] Link To Thread - Link To Post [Go To First Post]
jivetrader - Posts: 395
2. thank you, i will fix my data folders symbol settings: these settings have always been buggy for me. i notified Support about this last year i believe. a. entering a new Chart Symbol sometimes blanks out the Trade Symbol. typing the trade symbol often does not work, it must be selected from the Find dialogue box, also b. upon changing symbols, sometimes chart type will change to Historical without notice. the whole symbol functionality is buggy in that 'fights' what the user is trying to do (enter symbols) but i find that if i do this exactly, it generally works: 1. set chart type to Intraday, 2. Set symbol via Find box, 3. Set Traded symbol via Find box, then it is ok. however changing one or the other symbol may cause the chart to shift into Historical mode without warning, until the 3 steps are followed in order. it is a minor inconvenience. please lmk if you want more details. all i know is that the above symptoms have been my experience among all symbols for as long as i have used the program. FYI i use DTN IQfeed (with a background and foreground copy of Sierra) running on Win7-64 SP1 (fully updated). Sierra build 1294