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Date/Time: Sun, 19 May 2024 02:34:35 +0000



Post From: Downloaded latest version 1296 and it deleated all my Chartbooks

[2015-09-14 09:54:10]
Sierra Chart Engineering - Posts: 104368
An empty Chartbook is a different case and the likely cause would be an issue on your system. Sometimes we see cases where a file consists of nothing but repeating 0 bytes. The only explanation for something like this is going to be an operating system level problem.

It would be extremely unlikely that anyone would experience this.

There are backups available. To use the backup Chartbooks, refer to this section here:
https://www.sierrachart.com/index.php?page=doc/doc_Chartbooks.html#BackupChartbook
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-09-14 09:55:43