Support Board
Date/Time: Thu, 03 Jul 2025 11:48:29 +0000
Post From: Sierra won't connect to IB, here is the message log
| [2015-09-08 19:12:21] |
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We need to understand this better. We need to see the Trade Activity Log lines for the order you are submitting which is not going to Interactive Brokers. Follow the instructions here to provide this: Trade Activity Log: Providing Trade Activity Log Data Lines to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |