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Post From: Blank chart with "Waiting to Download Historical Data"

[2015-09-08 04:10:09]
NumbersBars - Posts: 141
SierraChart version 1293

It has been about 30 minutes after opening a chart, I can only see a blank screen with message "Waiting to Download Historical Data". Below is the log. Not sure if this is OEC's issue or Sierra historical data service issue. Please kindly advise.


HD Request # 18 | Downloading Intraday chart data for FGBLZ5 to the file FGBLZ5.scid. Service: oec | 2015-09-08 03:47:03
HD Request # 18 | Download start Date-Time: 2015-03-06 03:47:03.000 | 2015-09-08 03:47:03
HD Request # 18 | Using server: oec.sierracharts.com port 10149 | 2015-09-08 03:47:03
Socket (0) | Resolved address oec.sierracharts.com to IP 65.182.172.164 | 2015-09-08 03:47:03
Socket (51) | Shutdown and closed. | 2015-09-08 03:47:23
HD Request # 18 | Error downloading historical Intraday data for FGBLZ5. The network socket has been closed. Retrying download. | 2015-09-08 03:47:23 *
HD Request # 18 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FGBLZ5 | 2015-09-08 03:47:23