Support Board

Date/Time: Sat, 04 May 2024 08:59:16 +0000

Post From: Cannot log in after S/W update

[2013-06-17 20:33:08] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Tom, if you want the honest advice. McAfee is not good software. McAfee and Norton are some of the worst security programs. Also McAfee has a dishonest business practices where they use hidden methods to try to get software on people system and try to get people to pay for it, when they do not even need the software to begin with. Our advice is to not use McAfee. We have seen so much trouble from that program and others like it. As we explained in the telephone, the method that Sierra Chart now uses to connect the TransAct is through a bridge program which listens in on a local network socket. McAfee is blocking it. The version that we gave you to connect is 976. We gave you a link to this in post #17. Maybe you overlooked that post. Please look above for that post. Here is a link to that post: Cannot log in after S/W update \| Post: 6764 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-17 20:37:02