Support Board

Date/Time: Sat, 20 Apr 2024 06:51:08 +0000

Post From: Market data are delayed

[2015-09-01 17:56:07] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We cannot do that. Sierra Chart is not responsible for trading losses. Under no circumstances, would any technology provider make a refund related to trading losses under these conditions. This is a standard agreement. We could refund the value of the data feed for one day as usage time credit to your account. We will add 2 days of credit to your Sierra Chart account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-01 18:08:51