Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 06:47:29 +0000



Post From: CBOE Volatility Index Symbol: $VIX

[2015-08-28 00:15:52]
User144295 - Posts: 59
Hi Sierra Team,
I am using TransAct/Infinity broker and data from you (35 + 3.25 mohtly).
When I open $VIX chart I get historical chart loaded which is OK.
The problem is that I would like the chart to be updated in real-time.
When I change chart settings to intraday chart, nothing is loaded.
The log says: Real-time Intraday chart data file updates started for $VIX | 2015-08-27 18:53:24
But I keep waiting and there is just black screen.

I checked symbols here in your thread and you have the same symbol as transact: $VIX
https://www.sierrachart.com/index.php?page=doc/SierraChart_RealTime_And_Historical_Symbols.php&SymbolsPage=Indices#INDEX_CBOE

I also tried this advise, but it seems to be irrelevant for my case because TransAct and Sierra have the same symbol for $VIX.
http://www.sierrachart.com/index.php?page=doc/SierraChartHistoricalData.php#Symbol_Differences

Do I really have $VIX included in the data package from you?
If so, what would you recommend me to make $VIX work in real time?

Thank you