Support Board

Date/Time: Wed, 15 May 2024 08:46:38 +0000

Post From: Issue Connecting to Data Feed -- "Waiting to Connect"

[2015-08-25 02:10:50] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant error message: Socket (35) \| Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2015-08-24 16:28:18 There can be two possibilities. It can be a firewall on your computer, other than the Windows firewall, which is blocking the connection. For more information about that refer to: http://www.sierrachart.com/index.php?page=doc/TransAct.php#BridgeConnectionError Or it could be that this TransAct program is being blocked by security software on your computer: TransAct Trading \| Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe We recommend disabling any security software on your computer temporarily to see if it is causing the problem. Most likely it is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-25 02:12:22