Support Board

Date/Time: Sun, 05 May 2024 03:43:02 +0000

Post From: CBOE Indices not loading today

[2015-08-20 19:11:00] Link To Thread - Link To Post [Go To First Post]
AP - Posts: 117
So please help out here - I am in a major dilemma with this issue cropping up - The thing is I use CQG and in contacting them to add S&P & CBOE index data services for S&P cash level indices - they denied the pushing of those cash indices data and instead recommended using their own front end platform. In wishing to continue to use Sierra as my front end - I looked up a capability where I can use multiple services of Sierra with the same login and for that 2nd copy of the instance directly use Sierra Data service instead of CQG. Of course this presumes that I will use my original and the only login credentials with Sierra for such multiple Sierra instance use. The q now is - how can I just use and pay Sierra for S&P & CBOE index data services when I set up that 2nd instance in the Data and Trade Service Settings? Please will really appreciate your help here. Thanks, AP