Support Board

Date/Time: Sun, 05 May 2024 01:56:23 +0000

Post From: still problem with symbol K200

[2015-08-17 02:37:47] Link To Thread - Link To Post [Go To First Post]
amue - Posts: 8
Hi all, last week I wrote you the following: problem with symbol K200: I am able to open a position and first the position shows up correctly in the trade window and as line in the chart but after 1 or 2 seconds the trade window goes back to "Flat" and the position line in the chart disappears; on the IB side everything is ok and the "Orders and Position" window on the SC side shows the position as well; when I try to flatten the position via SC I get the error msg "Unable to Flatten ..." which means I have to close the position directly in the tws. any ideas? ps: this problem exists only with K200 - all the other symbols I'm using work with no problems (win 8.1, Interactive Brokers tws 950.2g, SC 1282) you asked me then to compare the complete symbols in the trade DOM and in the "Trade Orders and Positions" window, and actually there was a difference: Trade DOM: K200-201509-KSE Orders and Positions: K200-200009-KSE you then said this would be a problem on the IB side and you would report it to them ... in the meantime I installed the newest version of tws (950.2g) and the problem is still there, BUT the symbols in the "Trade DOM" and the "Orders and Positions" are now identical i.e. K200-201509-KSE what now?