Home >> Support Board

Support Board

Date/Time: Tue, 07 May 2024 00:43:06 +0000

How to Post a Message for Support

Post From: sierra will not connect to data feed

[2015-08-15 05:12:39] Link To Thread - Link To Post [Go To First Post]
User488443 - Posts: 5
Software version: 1282 \| 2015-08-15 05:54:27 Uses New Spreadsheets \| 2015-08-15 05:54:27 Enabled for: Advanced Features. \| 2015-08-15 05:54:27 Enabled for: Sierra Chart Historical Data Service. \| 2015-08-15 05:54:27 Allow Support for Sierra Chart Data Feeds is enabled. \| 2015-08-15 05:54:27 Current selected Data/Trading service: AMP/TTNet \| 2015-08-15 05:54:27 Chart Update Interval: 500 \| 2015-08-15 05:54:27 Data/Trade Service Settings automatically set. \| 2015-08-15 05:54:27 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) \| 2015-08-15 05:54:27 2015-08-14 23:54:27 Local computer clock time \| 2015-08-15 05:54:27 2015-08-15 04:54:27 GMT time \| 2015-08-15 05:54:27 2015-08-15 05:54:27 Time zone adjusted time \| 2015-08-15 05:54:27 Time difference to server time: 2 seconds. \| 2015-08-15 05:54:27 Program path: C:\SierraChart\ \| 2015-08-15 05:54:27 Data Files path: C:\SierraChart\Data\ \| 2015-08-15 05:54:27 OS Version Number: 6.2 \| 2015-08-15 05:54:27 Locale Information: C \| 2015-08-15 05:54:27 Checking for new symbol settings for tt \| 2015-08-15 05:54:27 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 5.9.8.236 \| 2015-08-15 05:54:27 HTTP connection to www.sierrachart.com:80 (1) \| Connected. \| 2015-08-15 05:54:27 Symbol settings are up-to-date for tt \| 2015-08-15 05:54:27 AMP/TTNet \| Connecting. \| 2015-08-15 06:01:00 TT FIX Data \| Connecting to 12.41.48.53. Port 10501 \| 2015-08-15 06:01:00 TT FIX Data socket (37) \| Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2015-08-15 06:01:02 TT FIX Data socket (37) \| Shutdown and closed. \| 2015-08-15 06:01:02 TT FIX Data: Socket connection was closed without any logout messages sent or received. \| 2015-08-15 06:01:02 TT FIX Data: Disconnected. \| 2015-08-15 06:01:02 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-08-15 06:01:02 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-08-15 06:01:02 TT FIX Data: DisconnectFIX called. \| 2015-08-15 06:01:02 TT FIX Trading: DisconnectFIX called. \| 2015-08-15 06:01:02 AMP/TTNet \| Disconnected. \| 2015-08-15 06:01:02 Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-08-15 06:01:02 AMP/TTNet \| Connecting. \| 2015-08-15 06:04:02 TT FIX Data \| Connecting to 12.41.48.53. Port 10501 \| 2015-08-15 06:04:02 TT FIX Data socket (38) \| Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2015-08-15 06:04:03 TT FIX Data socket (38) \| Shutdown and closed. \| 2015-08-15 06:04:03 TT FIX Data: Socket connection was closed without any logout messages sent or received. \| 2015-08-15 06:04:03 TT FIX Data: Disconnected. \| 2015-08-15 06:04:03 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-08-15 06:04:03 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-08-15 06:04:03 TT FIX Data: DisconnectFIX called. \| 2015-08-15 06:04:03 TT FIX Trading: DisconnectFIX called. \| 2015-08-15 06:04:03 AMP/TTNet \| Disconnected. \| 2015-08-15 06:04:03 Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-08-15 06:04:03 AMP/TTNet \| Connecting. \| 2015-08-15 06:07:03 TT FIX Data \| Connecting to 12.41.48.53. Port 10501 \| 2015-08-15 06:07:03 File >> Disconnect selected. \| 2015-08-15 06:07:03 TT FIX Data: DisconnectFIX called. \| 2015-08-15 06:07:03 TT FIX Data socket (39) \| Shutdown and closed. \| 2015-08-15 06:07:03 TT FIX Data: Socket connection was closed without any logout messages sent or received. \| 2015-08-15 06:07:03 TT FIX Data: Disconnected. \| 2015-08-15 06:07:03 TT FIX Trading: DisconnectFIX called. \| 2015-08-15 06:07:03 AMP/TTNet \| Disconnected. \| 2015-08-15 06:07:03 Date Time Of Last Edit: 2015-08-15 22:36:16