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Direct MessagesDate/Time: Sat, 04 May 2024 03:52:39 +0000
Post From: Announcement: NYSE TICK
| [2015-08-15 03:14:16] |
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As a result of this, we are looking into adding another server to calculate market statistics. While we have never had a hardware failure, we do need the redundancy. This other server will have partially mitigated this problem but not completely. When we do a software update, we will only do it on one server at a time and keep it on the server for a week to make sure it is thoroughly tested. And if there is a hardware failure, a second server will be a backup. If we have a second server, if an event like this were to occur again, what users can do is select File >> Disconnect and File >> Connect to Data Feed. This will cause a connection to servers which feed off of the other server. Another thing we want to make clear, is that the server which calculates market statistics, distributes that data to multiple other servers that users actually connect to. So the calculations server, users are kept off of it completely. So our plan is to add another server dedicated solely for market statistics. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-15 03:21:38
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