Login Page - Create Account

Support Board

Date/Time: Tue, 24 May 2022 05:54:36 +0000

Post From: Trade Service Account Balance on Cell J47

[2013-06-14 08:16:47]
JordiE - Posts: 38
Good morning Team,

Concerning this issue, I'm little bit confused because I have two accounts at FXCM and cell J47 shows the Balance from the account not beeing traded and logged-in with Sierra Charts, but neither the Traded account nor the Total of both accounts.
From my understanding, J47 should show the traded or "logged-in" account at SerraCharts, don't it ?

I must clarify that both accounts are under the same "log-in" at FXCM. May be there is a need to separate both accounts by changing one of the Log-In's ?

What do you think about ?

As usual, many thanks for your quick support
Best regards