Support Board

Date/Time: Sun, 05 May 2024 12:12:24 +0000

Post From: Account Support Tickets

[2015-07-29 14:00:12] Link To Thread - Link To Post [Go To First Post]
davidbrooke - Posts: 55
I'm trying to get setup for a free trial. I am coming from Amp Futures and the data feed is setup but for some reason Sierra Charts isn't setup. I have followed the instructions: 1. Created an account 2. Downloaded and installed the software. But right after I start Sierra Charts, it logs me out saying "Your current service package does not support this function". I sent an Account Support Ticket for the issue about 11 hours ago but haven't heard anything. Is this typical response time? Please advise. Thanks