Login Page - Create Account

Support Board


Date/Time: Wed, 25 May 2022 03:55:08 +0000



Post From: No T&S data when using remote instance

[2013-06-13 05:16:33]
joshtrader - Posts: 377
I have a trading DOM open in SC installation "A", which references a source data file in installation "B", and have the alternate real-time update symbol set and "use non-chart data from remote" is off.

When I click on the DOM and do a "open T&S window," I get no data at all in the window. Any chart set up this way (with the alternative real-time update symbol) behaves this way.

According to the documentation, however, I should get T&S data from the "A" data source, as I have non-chart remote data turned off. But either way, I would expect to get SOME T&S data... as it is, nothing is coming through. I am getting depth from source "A" as expected, but no T&S data at all from either source. Am I doing something wrong?