Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 21:42:58 +0000



Post From: charts are not updating anymore

[2015-07-13 17:25:11]
Sierra Chart Engineering - Posts: 104368
You must disable the use of Interactive Brokers True real-time data:
https://www.sierrachart.com/index.php?page=doc/IB.php#TrueRealTimeData

Refer to help topic 4:
http://www.sierrachart.com/index.php?page=doc/helpdetails4.html

If you can avoid it, we recommend using another trading service other than Interactive Brokers. What markets do you trade?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing